To adjust the spring tension, watch the instruction movie.
To deactivate the locking mechanism, watch the instruction movie.
Yes. Watch the instruction video.
To safely change the hose on your reel, watch the instruction movie.
If the reel has stopped braking and the speed of the hose re-winding is significantly higher than before, you can replace the worn out brake shoe with new ones. To do this, you need will need some tools and mechanical "know-how". If you don't feel comfortable doing this, contact your local dealer for help. If you want to replace the brake shoe yourself, watch the instruction video.
Sometimes, when repeatedly only using just the first portion of the hose length, the hose gets tangled up inside the reel. To prevent this, just un‐wind the hose completely and let it re‐wind without assistance so that the hose guide system can work. If you still have problems with the hose not re‐winding properly, please contact your local dealer for support.
The maximum height at which a reel can be mounted is limited by spring force and hose weight including media. We don't recommend you mount a reel higher than 13' from the floor.
Yes. When mounting the reel into the ceiling, choose a position so that the hose runs out of the opening towards the "bottom" of the reel (see picture). This will facilitate the operation of the reel.
This is not necessary, the standard bracket and locking mechanism hold for around 100kg pull force. However, if extra safety is needed, a thin wire can be attached to one or both of the rear cover holes (see picture). To perform this operation, you may have to drill holes in the positions shown.
